To get rid of this message go to Prefrences -> Authrozation -> YouTube and authorize.
Some YouTube videos have age restrictions and can only be accessed by adult users. Most of the time we avoid this, but sometimes YouTube updates something in the backend and it stops working. The easiest workaround is to authorize in Preferences -> Authrozaition.
Try launching the app while holding down the Shift key, and in the Recovery dialog box that appears, select Clear YouTube cookies.
We avoided YouTube age verification for most videos in the latest 3.9.9.57 version, but some videos still require to sign-in. You can authorize in the app Preferences -> Authorization
YouTube removed the alternate method of getting track information, so please update to the 3.9.9.57+ version, you can download a build for your operating system on this page
Please update to 3.9.9.54+ version, you can download a build for your operating system on that page
Yes, it will. We haven't created a native application yet, but it will work using Rosetta 2, you can read more on Apple website.
Open Preferences, it's located under the small gear icon at the bottom left corner of application window. Next open the Audio output tab and choose desired iTunes options.
Please update to 3.9.9.49+ version, you can download a build for your operating system on that page
This bug has been fixed in the 3.9.8.9 version, please consider updating.
Check connection to YouTube.com in the application Preferences. Open Preferences and switch to the Network tab. There is a small indicator which displays connection status to YouTube server. It is located at the bottom left corner. If it's red then something is blocking an internet coonection. Check your firewall and antivirus or specify correct proxy settings.
First of all, check your "Preferences". Switch to the "Download" tab and check for "Simultaneous downloads" option. Default value is 5, but you can decrease it to minimize CPU usage.
Also, we recommend you to regularly clear the list of completed downloads. Huge list could cause this problem sometimes. To clear the list click on the Broom icon at the bottom left corner of the application window and select Remove completed.
If you get this error on almost all YouTube videos, please, update to 3.9.9.42+ version, you can download a build for your operating system on that page
Yes, you can backup the following folders AppData\Local\MediaHuman\YouTube to MP3\ on Windows and ~/Library/Application Support/MediaHuman/YouTube to MP3/ on Mac
This issue has been fixed in the version 3.9.8.32 or higher, please install the latest version. If it's already installed, try redownloading & reinstalling from scratch.
YouTube has started blocking user's IP for heavy downloads. As a workaround, try entering your credentials in Preferences -> Authorization
This issue has been fixed in the version 3.9.8.22 or higher, please install the latest version.
This issue has been fixed in the version 3.9.8.19 or higher, please consider updating.
We don't recommend using the previous/old versions, however you can get them on that page
All versions prior to 3.9.1 are affected by the recent YouTube update, please download the latest version for your operating system here
This is one of those hard to reproduce bugs, but the majority of our users who were affected by this issue have reported that reinstalling iTunes fixes this bug.
Check the Output folder specified in the Preferences. To do it open up the Preferences and switch to the Audio output tab. Next, specify a different output folder with a write access.
If you are using Ubuntu we recommend you to type the following command in Terminal:
sudo apt-get install ffmpeg libmp3lame0 libavcodec-extra-53
If you are using Windows or Mac OS then uninstall the current version, download the latest version from our site and install it.
The content in the clipboard you are trying to paste is incorrect. Maybe you've copied some extra characters and the video link became broken. Try to drag'n'drop the link on the app window instead.
This means that all streams in that video are DRM-protected and unable to be downloaded. You can read more about RTMP protocol and protected streams at Wikipedia.
Probably you have set your output folder to the folder located on external drive/usb stick with NTFS file system. Mac OS X includes only read-only support for NTFS-formatted partitions. You can read more about NTFS at Wikipedia
By default all files are saved to Downloaded by MediaHuman subfolder of your Music folder. To quickly open the contained folder of the downloaded file, right-click on it and select Locate saved file
Your playlist is private, so make it public before downloading or setup YouTube Authorization in the application Preferences
If you are using security software from Webroot, when you need to allow our app to access clipboard. To do so open SecureAnywhere -> Identity Protection -> Application protection and click on Allow near youtubetomp3.exe. You can read more in their FAQ.
Try to enable safe download mode option in the Preferences->Network. It will reduce amount of connections to YouTube and prevent its ban.
This is a normal situation when Boost mode is enabled. It means that the app downloads only audio track skipping the video part. Output audio quality is the same but is saves a lot of traffic and time.
You can disable multiple connections. To do it open program's preferences. Then switch to "Network" tab. And set "Maximum connections per video" to 1.
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